How does the Pay As You Go plan work?
You simply pay a monthly subscription that grants you unrestricted access to the Helium Platform for a month.
Is there a limit to the number of patients I can register within a month?
No. As long as your subscription is active, you can register an unlimited number of patients during the period with no restrictions.
What happens when we need help?
Our support team is available 24/7 via e-mail or phone to help resolve all issues remotely. Alternatively, if you ever need our dedicated support specialists to be physically present with you for training or other purposes, we charge a small fee per day.
How can I pay my subscriptions?
You can subscribe via debit or credit cards, bank transfers, cheque, etc.
Are there any other fees I should know about?
Not at all. There are no additional or hidden fees for using any feature on Helium.
How much does the enterprise model cost?
We will perform a preliminary assessment of your facility and determine the price based on various factors such as size, complexity, location etc.